Frequently Asked Questions

Effective Date: February 23, 2025

How does RyvePool work?

Search for rides, book seats, or offer your own ride through our app easily and safely.

Effective Date: February 23, 2025

Is RyvePool safe?

All users are verified, and you can view driver/rider profiles and ratings before joining a ride.

Effective Date: February 23, 2025

How are payments handled?

Payments are securely processed inside the RyvePool app with multiple payment options.

Effective Date: February 23, 2025

Can I schedule rides in advance?

Yes! You can pre-book rides to ensure your seat is secured at your preferred time.

Effective Date: February 23, 2025

How do cancellations work?

Riders and drivers can cancel from the app. Our refund policy ensures fairness for all users.